We want you to love your watch. If it’s not right, you can return or exchange it within 5 days of delivery (based on tracking information), as long as it hasn’t been worn or altered. Just email us first for a Return Authorization. Once we receive and accept the return, we’ll issue your credit or refund.
A few details: we may charge a 10% restocking fee, and original and return shipping costs are deducted from the refund. Any international duties or other fees charged by a government, shipping company or other third party are the customer’s responsibility. Cancelled orders may be charged the 3% card processing fee, which comes from our payment processor, not us.
When you ship anything back to us, please insure it for the full retail value. We can’t be responsible for items lost or damaged in transit. We recommend UPS.
